Last Updated: January 31, 2026

1. Introduction

Welcome to our Terms of Service. These terms govern your use of our digital marketing services and website. By engaging our agency for any services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

These terms constitute a legally binding agreement between you (“Client,” “you”) and our agency (“we,” “us,” “our”).

2. Services Provided

We offer a range of digital marketing services designed to help your business grow. These services may include, but are not limited to:

• Search Engine Optimization (SEO)
• Social Media Marketing and Management
• Pay-Per-Click (PPC) Advertising (e.g., Google Ads, Meta Ads)
• Content Creation and Copywriting
• Web Design and Development
• Branding and Graphic Design
• Email Marketing

The specific scope of work, deliverables, and timelines for your project will be detailed in a separate proposal or service agreement signed by both parties.

3. Client Responsibilities

To ensure the best possible results, we require your cooperation. As a client, you agree to:

• Provide Access: Grant us the necessary access to your website, social media accounts, analytics platforms, and other relevant tools required to perform our services.
• Timely Communication: Respond to our requests for information, feedback, and approvals in a timely manner to avoid project delays.
• Accurate Information: Provide accurate and complete information regarding your business, target audience, and goals.
• content Ownership: Ensure you have the legal right to use all text, images, and other content you provide to us for use in your campaigns or on your website.

4. Payment Terms

• Invoicing: Invoices will be sent according to the schedule outlined in your specific service agreement (e.g., monthly, upfront, or milestone-based).
• Payment Due Date: Payment is due upon receipt of the invoice unless otherwise specified in your agreement.
• Late Payments: We reserve the right to pause or suspend services if payments are not made on time. A late fee may be applied to overdue balances.
• Refunds: Due to the nature of digital marketing services and the time invested, we generally do not offer refunds. Specific refund policies, if any, will be outlined in your service agreement.

5. Confidentiality

We respect your privacy and the sensitive nature of your business data.

• Our Commitment: We agree to keep all non-public information you provide to us confidential. This includes customer lists, business strategies, and financial data. We will not share this information with third parties without your consent, except as required by law.
• Client Commitment: You agree not to disclose our proprietary methodologies, pricing structures, or trade secrets to any third parties.

6. Intellectual Property

• Client IP: You retain full ownership of all intellectual property (IP) you provide to us, including your logo, brand assets, and existing content.
• Agency IP: We retain ownership of any pre-existing materials, tools, or frameworks we use to deliver our services.
• Work Product: Upon full payment of all fees, ownership of the final deliverables created specifically for you (such as a finished website, logo, or ad copy) will transfer to you. We reserve the right to use these deliverables in our portfolio and marketing materials unless you request otherwise in writing.

7. Limitation of Liability

While we strive for excellence, we cannot guarantee specific results (such as #1 rankings on Google or a specific number of sales) due to the dynamic nature of digital platforms and algorithms.

To the fullest extent permitted by law, our agency shall not be liable for:

• Any indirect, incidental, or consequential damages (including loss of profits or data).
• Any issues arising from third-party platforms (e.g., if a social media platform changes its algorithm or suspends an account).
• Our total liability for any claim arising out of these terms shall not exceed the total amount paid by you to us in the three (3) months preceding the claim.

8. Termination

Either party may terminate the service agreement with written notice as specified in your contract (typically 30 days).

• Termination for Cause: We reserve the right to terminate services immediately if you breach these terms, fail to make payments, or engage in abusive behavior toward our team.
• Effect of Termination: Upon termination, all outstanding invoices become immediately due. We will transfer any necessary credentials and assets back to you upon final payment.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which our agency is registered. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that region.

10. Changes to These Terms

We may update these Terms of Service from time to time. We will notify current clients of any significant changes. Continued use of our services after such changes constitutes your acceptance of the new terms.